Shipping Policy
Thank you for shopping with us! We strive to provide a seamless and efficient shopping experience for all our customers. Below are the details of our shipping policy:
1. Order Processing Time:
- All orders are processed within 1-3 business days.
- Orders are not processed on weekends or public holidays.
- You will receive a confirmation email once your order is processed.
2. Shipping Rates:
- Standard Shipping: Rs. 150-350, depending on the weight and destination.
- Free Shipping: Enjoy free shipping on orders above Rs. 2,500 (within Pakistan).
- Shipping charges will be calculated at checkout based on your delivery address.
3. Delivery Time:
- Local Deliveries (within major cities): 2-4 business days.
- Nationwide Deliveries (outside major cities): 5-7 business days.
- Delivery times may vary based on location and external factors.
4. Delivery Services:
- We partner with trusted delivery services such as TCS, Leopard Courier, and Pakistan Post to ensure safe and timely delivery.
5. Order Tracking:
- Once your order has been dispatched, you will receive a tracking number to track the status of your shipment.
6. Delivery Issues:
- If your order has been delayed or lost, please contact our customer service team immediately. We will assist in resolving the issue as quickly as possible.
- Any damages caused during transit should be reported within 48 hours of receiving the package. Kindly keep all packaging for verification purposes.
7. International Shipping:
- Currently, we only offer shipping within Pakistan. We do not offer international shipping at this time.
8. Address Accuracy:
- Please ensure that the delivery address provided is correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
9. Returns and Exchanges:
- For information about returns and exchanges, please refer to our Returns & Exchanges Policy.