Shipping Policy

Thank you for shopping with us! We strive to provide a seamless and efficient shopping experience for all our customers. Below are the details of our shipping policy:

1. Order Processing Time:

  • All orders are processed within 1-3 business days.
  • Orders are not processed on weekends or public holidays.
  • You will receive a confirmation email once your order is processed.

2. Shipping Rates:

  • Standard Shipping: Rs. 150-350, depending on the weight and destination.
  • Free Shipping: Enjoy free shipping on orders above Rs. 2,500 (within Pakistan).
  • Shipping charges will be calculated at checkout based on your delivery address.

3. Delivery Time:

  • Local Deliveries (within major cities): 2-4 business days.
  • Nationwide Deliveries (outside major cities): 5-7 business days.
  • Delivery times may vary based on location and external factors.

4. Delivery Services:

  • We partner with trusted delivery services such as TCS, Leopard Courier, and Pakistan Post to ensure safe and timely delivery.

5. Order Tracking:

  • Once your order has been dispatched, you will receive a tracking number to track the status of your shipment.

6. Delivery Issues:

  • If your order has been delayed or lost, please contact our customer service team immediately. We will assist in resolving the issue as quickly as possible.
  • Any damages caused during transit should be reported within 48 hours of receiving the package. Kindly keep all packaging for verification purposes.

7. International Shipping:

  • Currently, we only offer shipping within Pakistan. We do not offer international shipping at this time.

8. Address Accuracy:

  • Please ensure that the delivery address provided is correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.

9. Returns and Exchanges:

  • For information about returns and exchanges, please refer to our Returns & Exchanges Policy.